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Balancing Privacy and Productivity

first_imgAs if we didn’t have enough examples this year, the “Corporate Boards Race to Shore Up Cybersecurity” article in The Wall Street Journal reinforced one of our greatest challenges as CIOs and CISOs. How can we enable our business to be more agile and successful, while minimizing risks and protecting our company, intellectual property and customers?Previously, everyone used the same kind of computers on the same corporate network in the same offices. Alas, those days are gone. Today, we aren’t just defending against denial of service attacks – we are vigilantly protecting our companies from more organized, persistent threats to infiltrate our environment and exfiltrate our intellectual property. On the flipside, we must mitigate risks with a more mobile, global and social workforce that expects their IT capabilities at work to mirror the IT experience they have in their personal lives.Consequently, as CIOs and CISOs, we need to delicately balance both our potential security risks and our employees’ productivity and privacy. Here are two instances to consider:I discussed the hybrid cloud in a prior blog. However, we must ask ourselves, have we made it easy for our business users to quickly, conveniently and cost-effectively leverage our private or hybrid cloud services to achieve their goals instead of using a less secure public cloud service? If not, we need to.The second instance revolves around our always-connected, mobile workforce. We recently surveyed 15,000 individuals globally and published the EMC Privacy Index, which captured the following stats:While 91% of respondents value “easier access to information and knowledge,” only 45% say they are willing to trade some of their privacy for easier access.While half of the respondents’ phones, email and social media accounts have been breached, 62% say they don’t regularly change their passwords; 33% say they don’t customize privacy settings on social media; and 39% say they don’t password protect their mobile devices. Our users need access to information whenever, wherever and from whatever device they use. To accomplish this at EMC, we have deployed mobile device management, sync and share services, and are starting to roll out unified communications. While each of these services includes security elements, their objective is to enable our employees to be more productive and access the information they need without impacting our risk profile or their privacy.That said, cybersecurity risks aren’t going away. In addition to applying Big Data analytics to monitor our environment for external threats, we must also continue to educate our employees about how to navigate the cybersecurity threats they encounter daily. After all, they are our first line of defense.How are you balancing risk and productivity in your organization?last_img read more

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The #AlienwareHive Community

first_imgAnd we partner with developers to take gaming to the next level with custom in-game light effects, AlienFX, and now enable VR gaming with partners like Oculus and HTC. Alienware strives to do whatever it takes to bring you the best gaming experiences possible.To showcase and get genuine feedback on our latest technology, we often partner with gaming and tech evangelists, ambassadors or other groups and individuals who may be compensated by Alienware for their time or content. The entire Alienware team believes strongly in transparency—it’s one of our parent organization’s five social media principles. In that spirit, we want you to know about the #AlienwareHive community.#AlienwareHive members trial and use our latest technology whether it’s new Alienware desktops, laptops, exciting virtual reality technology or other innovations and share their feedback via social media or other ways. Or maybe we want you to know about a new game or gaming accessory.  Or anything else that is awesome and related to gaming. #AlienwareHive members will always disclose their relationship with Alienware. They may use the #AlienwareHive hashtag on a social media post, in a video or link back to this page. The entire @Alienware team is passionate about gaming and technology. We’ve been focused on making powerful PC gaming rigs for the last 20 years with one goal in mind – to give you maximum performance when you need to demolish your opponents in your living room or on the go. And what is the #AlienwareHive relationship?  It can take a number of forms. We may provide loaner systems for an extended period of time or free systems to trial. We may pay travel or other expenses to have someone attend a gaming or tech event. Alienware might compensate someone for posting on social media about their experiences or contribute blog or editorial content.But, and this is important so we’re putting it in bold and all caps because even though it looks like yelling our legal adviser told us that it’s called giving prominent notice and we’re just glad he didn’t use Latin so we agreed to do it, WE WILL NEVER PUT WORDS INTO AN #ALIENWAREHIVE PARTICIPANT’S MOUTH.  We want our #AlienwareHive members to give you their authentic feedback, opinions and experiences so that you know how they connect to their games and gaming systems and make your own decisions about the technology.  #AlienwareHive is about building an authentic community, not a collection of paid endorsements or advertisements.When you see an #AlienwareHive participant posting about Alienware, know that we aren’t telling them what to say. We may encourage them to talk about their experiences but we do not review their posts, censor their posts, or do anything except ask them to be authentic and disclose they are part of the #AlienwareHive. If you have any questions about the community or see an #AlienwareHive member posting in a way that doesn’t seem to follow these concepts, let us know by emailing [email protected] or commenting here on this post.last_img read more

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Meet the Women of the Dell EMC Partner Program: Julie Christiansen

first_imgThis is the fourth post in our Meet the Women of the Dell EMC Partner Program series, which provides insight into what drives the inspiring women of the Dell EMC channel. Missed the first posts? Get to know Joyce Mullen (President, Global Channel, OEM & IoT, Dell EMC), Cheryl Cook (Senior Vice President of Global Channel Marketing, Dell EMC) and Mary Catherine Wilson (Senior Director Global Channel Marketing, Dell EMC) now. What is your current role/area of responsibility, and how long have you worked with the channel partner community?I have been dedicated to the channel partner community for more than twenty years.  In my current role, I am responsible for developing partner program marketing strategies for big tent partner engagements for Dell EMC. I also lead a team focused on marketing the Dell EMC Partner Program, and the Dell Technologies Advantage Partner Framework. My team also works to drive partner loyalty and engagement with major focus on partner advisory boards, Global Partner Summit and industry events.What are your goals for your company’s channel business over the next year?My goal remains steadfast: short term, my goal is to support the design and strategy of the Dell EMC program evolution.  Long term, we are on a mission to Fast-track our partner’s ability to deliver transformational solutions to end-customers—leveraging the breadth of Dell Technologies’ products and services.  In the year ahead, I look forward to collaborating with the strategy and program’s team realize this future vision.Outside of your family, please name a woman you admire and why?First, I cannot name just one!  And, secondly, I know you said outside of my family, but I would not be the woman I am today without my favorite mentor—my Mom, Cherry Deddens … She is an amazing mom, teacher and business woman. Mom taught me that hard work, with integrity, pays off every time.I have worked in the channel for the lion’s share of my career; and just when you think there is nothing more to learn, just spend time with Cheryl Cook, Senior Vice President of Global Channel Marketing, and the women on her team … WOW! Talk about an amazing group of women—there is Kristina Austin, Staci Cantu, Diane Brode, Maureen Gaumer, Julie Olson, Dina Overina, Lorna Rivero, Susanne Shuetz, and Mary Catherine Wilson … They continue to teach and guide me through their approach to the business, and their amazing ability to stay positive through every turn.  And, then there is Patty Scire, Senior Director of North America channel strategy and programs at Dell EMC. She is the smartest person I know. She is authentic, a great listener and friend.I respect all of their leadership, their ability to foster and inspire collaboration, and their overall approach to engaging and listening. Gosh, and my list could go on and on … The women on my direct team are also an inspiration on a daily basis—I am blessed!What advice would you give to other women in the industry? Or men?My advice is gender neutral.  Celebrate each other—I mean really dig deep and celebrate the best in each other. Encourage and applaud diversity in thought, work style and lifestyle.  Simply, get rid of the fear that keeps barriers in place. Also, face successes and conflict the same—head on with respect and the gift of direct feedback. Working through conflict is a thing of beauty—it provides real clarity.  It’s amazing what happens when you come out the other side.Please share some words to live by that have helped you throughout your career.Two mantras stand out for me. First, I received some great advice early in my sales career from Trish Bertuzzi. She looked right at me and said, “It is not about YOU!”  It is about your team, your peers, your partners and your customers.  The other mantra is “It is personal.” When I started in this industry, you would hear folks say, “Its business, it’s not personal.”  But, I believe we work with people, human beings who have feelings, who give their heart and soul to do great things …. And that makes business personal, and that is ok. Get in there, lift others up, keep an open heart, and always engage with high integrity. Let’s make it personal!Julie enjoys time on Nantucket with daughter Kirby-Anne, son William, and friends Matt and Pat.What do you do for fun outside of Dell EMC? Family. Family. Family.  Life is busy, so it’s the simple things that I treasure just spending time with my daughter, Kirby-Anne, and my son, William, chatting around the fire pit makes me very happy. In my free time, I love gardening—my favorite flowers are peonies and lilies. My husband and I also enjoy designing and renovating houses.last_img read more

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Not Just Another G: What Exactly is 5G?

first_imgWe have all heard about 5G, but what exactly is it?5G is simply defined as the fifth generation networks. It’s not just another G. Yes, this wireless system upgrade delivers data to our mobile phones at remarkably fast speeds. But while 5G will indeed make our smartphones faster, it will also play a large role in the development of other kinds of wireless technology including but not limited to artificial intelligence, drones, IoT, TeleHealth, Autonomous vehicles etc. Uber is considered the ‘app that 4G built’ so what will 5G build? The possibilities are endless with so many use cases.The raw speed of 5G comes from using parts of the radio spectrum that have larger capacities to encode data, and thus provide higher capacities. This part of the spectrum also enables larger bandwidth to the end-user device, like a cell phone. The distance limits of this new mmWave spectrum is leading to densification of cells i.e. deploying lots of small cells closer to the end users. It enables more users, lower latency and expanded coverage. This increase in number of wireless cells is leading to next generation wireless radio infrastructure.In current 4G deployments, radios are installed at the top of the tower closer to the antenna and a separate digital Base Band Unit (BBU) is located at the base of the cell tower. The BBUs are purpose-built embedded platforms containing DSPs, FPGAs and specialized ASICs to process the radio traffic and send ethernet traffic upstream. With densification of cells, it is becoming cost prohibitive to have a BBU per cell location. Instead it is leading to a new architecture where in most of BBU processing is centralized serving a larger number of cells. This is called C-RAN (Centralized RAN). It does minimal processing of radio signal at each cell site to reduce the amount of data that needs to be sent to the centralized C-RAN unit. The C-RAN unit can be 20km away from the cell sites. This leads to intelligent ways of identifying distribution of processing between the cell site and the centralized C-RAN location. 3GPP industry standards group and ITU (International Telecommunications Union) are working on standards specification for this processing split between cell site locations and C-RAN location.Centralized processing of radio signal enables easier transition of radio signal across cell sites as users move from one cell site to another cell site, called Co-ordinated Multi-point (CoMP). This signal hand off between cell sites becomes more important with densification of cells. The centralization of radio processing enables leveraging standard x86 server architecture as compute nodes. Any specialized processing is done using emerging hardware accelerators (FPGAs, SMART-NICs) that plug-in to standard servers. This is leading to hybrid architecture containing standard x86 server coupled with hardware accelerators (FPGAs and SMART-NICs) for high speed processing of network traffic and enabling features like network slicing.Use of standard server-based platforms for C-RAN is also creating opportunities to build a service delivery platform called MEC (Multi-Access Edge Compute) where 3rd party service providers and consumers can host their applications. Multiple industry collaborative efforts are underway to standardize the MEC architecture and ensure inter-operability (see ETSI MEC). Applications that traditionally ran in a backend cloud or data center can now move to the MEC platform to be closer to network’s edge. The centralized Telco Core services (called EPC or Evolved Packet Core) will also move to the edge, leading to a distributed virtual EPC at the Network Edge.There are infinite possibilities from Edge to Core to Cloud.Starting from a solid foundation of industry-leading server, storage, networking, and platform software, Dell Technologies is spearheading the way in this emerging mobility service architecture of 5G. With the emergence of Artificial Intelligence and Machine Learning, we are also delivering platforms that enable anywhere from 1 to 10 high power FPGAs and GPUs in  server platforms. We are building new components, enabling new software and hardware layers in the market faster and cheaper than the competition, and building deep relationships with the service provider ecosystem that focuses on the true goal of 5G – to give end users what they want.At Dell Technologies we are thrilled to become a leader in the 5G space and help networks transform. Check back in July for the second installment of our ‘Not Just Another G’ series.last_img read more

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Who Will You Trust to Unlock the Value of Your Data Capital?

first_imgVanson Bourne and Dell EMC recently collaborated on the third installment of the Global Data Protection Index (GDPI) project – based on a survey of 2,200 IT Decision Makers across 18 countries – to better understand:The maturity of their data protection strategiesThe value they place on dataHow prepared they are during this era of rapid technological changeThe study also generated a maturity index designed to illustrate the characteristics of leaders vs. laggards. After reviewing the findings in detail, it’s clear to me that we are collectively experiencing a fundamental shift in the way that we perceive data.To provide context, in the early days of the digital economy we generally viewed data as a byproduct of the broader business. This may have included customer databases, archived documents, and applications necessary to “keep the lights on.” As the data deluge grew, new requirements took shape – storage capacity had to quickly expand, heating and cooling systems were constantly under strain, and IT was tasked with managing a complex and ever-expanding data lake.This explosion of data isn’t slowing down.According to the GDPI research, the volume of global data rose from 1.45PB in 2016 to 9.7PB in 2018 – an increase of 6X. While it may be intuitive to continue categorizing this rapid data growth as a challenge that needs to be managed, it’s becoming more apparent that this accumulated data contains untapped value. According to the study, 92% see the potential value of data while 36% consider data to be extremely valuable.Not too long ago, organizations began to realize they could deliver more value leveraging data analytics – enabling the proliferation of convenient customer-centric features such as customized recommendations provided by Netflix and Amazon. However, this shift in the perception of data is about much more than data analytics. In fact, many modern business models are entirely based on data – where data is the product. The most obvious examples are social media platforms and search engines, where our own preferences and behavior are what is monetized. Data has quickly become the most valuable asset for countless organizations globally, and it is also the fuel that drives the next generation of technologies and workloads such as IoT and Artificial Intelligence.At Dell Technologies, we use the term Data Capital to describe the wealth or value that has been unlocked from data. According to the GDPI study, data protection maturity leaders have 18X more data under management compared to laggards. With the heightened value that has been placed on data, and the sheer volume of data necessary to establish and maintain a competitive advantage, naturally there should be a corresponding increase in value placed on the IT infrastructure solutions responsible for storing, managing, and protecting that data.At this point we all know how important it is for mission critical data and applications to be safe and available, so it’s important to partner with a vendor you can trust. According to the GDPI survey data, organizations with multiple vendors are 27% more likely to have experienced unplanned system downtime and 43% more likely to have experienced data loss compared to those with one vendor. Furthermore, the average cost of downtime is more than double and average cost of data loss is almost double for those with multiple vendors.Dell Technologies is the only end-to-end infrastructure provider with both an extensive storage and data protection portfolio (and much more). Working with one trusted vendor across both storage and data protection means you’re utilizing technology that is designed with compatibility as a top priority – from the purchase process through deployment and ongoing management. You also receive world-class customer support from one global support organization, and peace of mind through the Future-Proof Loyalty Program – which covers both storage and data protection solutions.To learn more about the GDPI findings, read the eBook from Vanson Bourne: Protecting Data Capital in your Organization.last_img read more

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Support Your Remote Workforce With the Right Tools to Boost Productivity

first_imgRecent global disruptions have resulted in a rapid evolution of the workplace and major shifts in the way we live and work over the past few months. The number of employees working from home increased from 5% to 60% in a matter of weeks1. Naturally, this drastic change brought about a new set of challenges for organizations.Besides a physical change in the work environment, employees have had to adapt to new modes of communication, adjust to changes in workstation equipment and navigate physical distractions – all of which can affect employee productivity and contribute to stress.As companies move into an extended period of remote work and rethink their workplace polices, maintaining a consistently positive employee experience is key to maximizing long-term productivity in a remote work setting. Supporting employees with the right technology and tools is a critical first step. Investing in the right tools for remote workAt a time when employees need the most help staying focused and productive, many suffer from reduced productivity due to less-than-ideal home office setups. New Forrester research commissioned by Dell revealed that users were twice more likely to report a downgrade in productivity following the shift to a new working environment. Why?38% have switched computing devices while working from home. For instance, laptop use has gone up by 70% due to many office workers switching from a desktop PC to a laptop — creating a cognitive drain as workers get used to a new device.37% of workers report a downgrade in the specifications of the monitors they use at home. As an example, switching from using dual monitors in the office to a single monitor (smaller than 24”) at home, or moving from a larger monitor to a smaller monitor or laptop screen.Employers therefore should consider investing in empowering workers with the right devices and accessories to ensure they are set up for success in their remote work environment. External peripherals offer productivity boost and user comfortAn easy way to improve employee productivity is to equip laptop users with a monitor, keyboard and mouse so they can see more and work across several applications faster.We recently commissioned a study by Hot Tech to figure out if we could quantify those productivity benefits. In the study, various monitor configurations were tested to find out the potential productivity benefits by increasing screen area and incorporating full-sized input devices into the user experience.What we found was that by adding a 27-inch monitor, keyboard and mouse, user productivity increased by nearly 38% versus using a laptop alone. Moreover, upgrading to a 34-inch QHD curved monitor with keyboard and mouse increased productivity by 42% compared to using only a laptop.With USB Type-C® technology, users can also streamline connectivity between the monitor and their laptop, potentially saving up to 20 hours of time wasted annually2 on having multiple cables and inefficient connectivity options.Time savings are just one side of the picture; adding a monitor and external input devices to a laptop also unlocks various benefits on user comfort.  It can result in less fatigue and increased comfort, which can allow employees to work more comfortably for extended periods and potentially lower the risk of compounding stress.   Recommendations in summaryEmployee safety is a top priority for businesses around the world and many companies will continue offering remote work arrangements for the foreseeable future.With the new research in mind, here are key considerations for decision-makers looking to strengthen employee experience and boost productivity for their remote workforce:Provide equipment upgrades and outfit the employee home workspace appropriately as an extension of the office.Select the right monitors and accessories for each worker to maximize productivity.Revisit space planning in the office to safely accommodate the onset of more virtual meetings, including socially distanced workspaces and modular meeting spaces that allow employees to connect and collaborate with colleagues. 1 Forrester Analytics Global Business Technographics® Workforce Benchmark Survey, 2019.2 IDC Infobrief: Future of Work – Embracing New Dynamics, Creating New Experiences, September 2019. Full report.last_img read more

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Central African Republic suspect appears at ICC hearing

first_imgTHE HAGUE, Netherlands (AP) — An alleged commander in a mainly Muslim rebel group from Central African Republic has appeared before an International Criminal Court judge for the first time since being arrested to face allegations of crimes against humanity and war crimes. Mahamat Said Abdel Kani appeared at the hearing Friday via a video link from the court’s detention center due to COVID-19 restrictions. He confirmed his identity and that he had read and understood the charges against him. Presiding Judge Rosario Salvatore Aitala set Oct. 5 as the date for a hearing to weigh whether evidence is strong enough to confirm seven charges including torture, persecution and enforced disappearances and order Said to face trial.last_img

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